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Privacy Policy - Dale McLean Training

Effective Date: 06 October 2025
1. Introduction
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Dale McLean Training (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled in accordance with the UK General Data Protection Regulation (GDPR).

This policy explains how we collect, use, store, and share your personal information when you contact us, purchase a course, or access our services.

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2. Who We Are
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Dale McLean Training provides fitness and first aid qualifications and operates in partnership with BODYCORE Training Ltd (“BODYCORE”).

While BODYCORE supplies the course platform, certification, and registration processes, Dale McLean Training is the primary data controller for all customer enquiries, course purchases, and communications. Some information will be securely shared with BODYCORE to enable course delivery, learner registration, and certification.

 
3. Information We Collect
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We may collect and process the following information:

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  • Personal details: name, address, phone number, and email address.

  • Payment details: transaction information (processed securely via third-party providers).

  • Identification: where required for awarding body verification and certification.

  • Communication history: messages, emails, and feedback you send us.

  • Course activity: access and completion data from BODYCORE’s learning platform.

 
4. How We Use Your Information
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Your information is used for the following purposes:

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  • To process course registrations and payments.

  • To grant access to BODYCORE’s app or online learning platform.

  • To issue certificates and maintain training records.

  • To provide learner support and respond to enquiries.

  • To contact you with updates related to your course or registration.

  • To send you relevant training offers or updates (you may unsubscribe at any time).

 

We will only use your personal data for legitimate business purposes and will never sell or share it with unrelated third parties.

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5. Data Sharing
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We share limited information with BODYCORE Training Ltd for the following reasons:

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  • Course registration and Focus Awards certification.

  • Access to BODYCORE’s learning systems and course tracking.

  • Internal verification and awarding body compliance.

 

BODYCORE maintains its own GDPR-compliant privacy and data protection policies.

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6. Marketing Communications
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By contacting or registering with Dale McLean Training, you consent to receive occasional updates and promotional offers related to our training services.


You can opt out at any time by replying “unsubscribe” or emailing dale@bodycorehq.com

 
7. Data Storage and Retention
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Your personal data is securely stored on password-protected systems and will be retained only as long as necessary to fulfil our legal, regulatory, and certification obligations.


After this period, your data will be securely deleted or anonymised.

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8. Your Rights
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Under UK GDPR, you have the right to:

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  • Access a copy of your personal data.

  • Request correction or deletion of your data.

  • Withdraw consent for marketing communications.

  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled.

 
9. Contact Us
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If you have any questions or concerns about how your data is handled, please contact:

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Dale McLean Training

Phone: 07990554462

Email:   dale@bodycorehq.com

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